Case Management Software
The growing demand to efficiently deliver information in line with The Freedom of Information Act 2000 (FOI) is placing significant pressure and administrative costs on public sector organisations.
Vuelio significantly increases the efficiency of public information requests with automated workflows that guide the relevant members of your team through the process. Requests are efficiently captured within the system and hierarchical controls ensure information is easily shared with only the relevant stakeholders. In addition, automated alerts and reminders ensure that deadlines are met and information can be efficiently processed using the powerful search engine. The case management module maintains a full audit trail of actions taken within the system, ensuring you can demonstrate with evidence how information enquires have been dealt with.
From the initial capture of even the most complex of cases, through to the issuing of public responses and posting to an online disclosure log, Vuelio case management supports your efforts all of the way; making your role easier, ensuring you never miss a deadline and protecting your reputation by delivering timely, consistent and accurate responses to demands for information.
With Vuelio, you can keep track of deadlines, process statistics and generate reports on the number and type of FOI requests processed, as required by the Freedom of Information Act 2000.
Crown Commercial Service approved and available through the G-Cloud framework.
Key Benefits to Vuelio Case Management Software