{"id":134354,"date":"2021-02-05T12:04:09","date_gmt":"2021-02-05T11:04:09","guid":{"rendered":"https:\/\/www.vuelio.com\/uk\/?page_id=134354"},"modified":"2021-02-05T16:32:22","modified_gmt":"2021-02-05T15:32:22","slug":"salesforce-crm-manager","status":"publish","type":"page","link":"https:\/\/www.vuelio.com\/uk\/careers\/salesforce-crm-manager\/","title":{"rendered":"Salesforce CRM Manager"},"content":{"rendered":"
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Vuelio Vacancies<\/h1><\/div><\/div><\/div>\n
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Vuelio Home<\/a> \/ Careers<\/a> \/ Vacancies<\/a> \/ Salesforce CRM Manager<\/em><\/p>\n<\/div><\/section><\/p><\/div>

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Salesforce CRM Manager<\/h1>\n

KEY INFORMATION<\/strong><\/p>\n

JOB TITLE:<\/strong> Salesforce CRM Manager<\/p>\n

REPORTS TO:<\/strong> Head of Performance Marketing<\/p>\n

DIRECT REPORTS:<\/strong> None<\/p>\n

SUBSIDIARY & LOCATION:<\/strong> Access Intelligence Plc, 79 Hatton Garden, London (remote working whilst under COVID restrictions)<\/p>\n

COMPANY OVERVIEW<\/b><\/p>\n

Access Intelligence is a tech innovator, delivering high quality SaaS products that address the fundamental business needs of more than 3,500 global brands in the PR, communications and marketing industries. Our technology helps them understand what\u2019s important to their customers, stakeholders and their brand as they navigate a constantly changing world of influence online, in media, politics and social media. We provide practical tools and human insight to power their communications and realise a step change in awareness, reputation and engagement.<\/p>\n

We\u2019re an AIM listed PLC that is ambitious and growing – fast – with our long-term vision to create technologies that contribute to a world of open and effective communication. Our evolving portfolio includes Vuelio a leading media and political intelligence platform with monitoring, insight, engagement and evaluation tools; Pulsar, an advanced social listening and audience intelligence platform; and ResponseSource, the network that connects media and influencers to the resources they need.<\/p>\n

Our world of marketing, communications and politics is ever evolving, which is why we\u2019re a first mover and constantly invest in our people, products and services to stay ahead.<\/p>\n

ROLE OVERVIEW<\/strong><\/p>\n

In this role you will have direct responsibility for data systems and their use throughout the business, giving the Company the data, tools and direction needed to meet its ambitious growth targets. You will work closely with the marketing team and the wider business to ensure that our systems and our data provide the strongest possible foundation for efficient, sustainable and effective marketing communications.<\/p>\n

KEY RESPONSIBILITIES<\/strong><\/p>\n

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  • Plan and execute the Group Salesforce CRM strategy<\/li>\n
  • Work with the marketing team and internal business users to improve data collection, data transfers, analysis and reporting<\/li>\n
  • Translate unstructured requests into actionable user stories<\/li>\n
  • Work across teams and departments to plan, design, build, test, implement and monitor processes and system improvements<\/li>\n
  • Cleanse, migrate and optimise client\/prospect database to ensure the usability of data and compliance with data law<\/li>\n
  • Configure and manage Salesforce (user setup, profiles and roles, record types, objects, workflows, process builder, validation rules, Lightning customisations, data access and security)<\/li>\n
  • Design and deliver Salesforce training programmes to ensure user onboarding and adoption<\/li>\n
  • Set up and optimise Salesforce third party integrations<\/li>\n
  • Provide first-line Salesforce support across the Group for internal bug and functional requests<\/li>\n
  • Define ideal client\/prospect data and database solutions and processes and map our progress towards them in the short, medium and long-term<\/li>\n
  • Analyse data to highlight details of past performance or trends<\/li>\n
  • Develop appropriate data KPIs which are aligned to overall business objectives<\/li>\n<\/ul>\n

    Information Security<\/strong> – All staff have a responsibility and an essential role to play in safeguarding Access Intelligence\u2019s information and that of its customers. You are required to take all reasonable steps to comply with the\u00a0Access Intelligence Information Security Policy\u00a0and the polices and processes outlined in the Access Intelligence Information Security Management System (ISMS).<\/p>\n

    PROFILE <\/strong><\/p>\n

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    • Strong analytical skills and the ability to collect, organise and analyse large data sets with attention to detail and accuracy<\/li>\n
    • Detailed and process oriented, with the ability to understand business processes and design solutions that answer business requirements<\/li>\n
    • 2-3 years of experience in a similar role managing a Salesforce Sales Cloud instance (process builder, workflows, validation rules, Lightning customisations, report building, data security, data clean-up, Data Loader)<\/li>\n
    • Proficiency in Excel \u2013 confident user of pivot tables, vlookups and formulas<\/li>\n
    • Strong communication skills with stakeholders at all levels<\/li>\n<\/ul>\n

      DIVERSITY<\/strong><\/p>\n

      We know that innovation thrives in teams where diverse points of view come together to solve hard problems. As such, we are explicitly seeking individuals who will bring diverse life experience, diverse educational background, diverse culture, and diverse work experience. Please be prepared to share with us how your perspective will bring something unique and valuable to our team.<\/p>\n

      SALARY, BONUS SCHEME & BENEFITS<\/strong><\/p>\n

      Basic salary depends on experience.<\/p>\n

      Salary range \u00a332,000-38,000 basic<\/p>\n

      Benefits:<\/p>\n

      22 days holidays rising to 27 days with service
      \nLife Assurance
      \nAccess to Dental Insurance (self-paid)
      \nPerkbox Rewards Scheme
      \nPension (auto-enrolment after 3 months with 4% employer contribution)
      \nOpt-in Private Healthcare (after successful completion of probation)
      \nQuarterly Superstars! Awards Scheme
      \nAn in-house gym in which we run a range of wellbeing classes
      \nA friendly and sociable environment with range of soft benefits such as fruit in the office, good coffee, Cycle Scheme and Friday socials<\/p>\n<\/div><\/section>
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