{"id":122513,"date":"2019-05-13T10:23:31","date_gmt":"2019-05-13T09:23:31","guid":{"rendered":"https:\/\/www.vuelio.com\/uk\/?p=122513"},"modified":"2019-05-13T10:23:31","modified_gmt":"2019-05-13T09:23:31","slug":"95-of-comms-from-prs-is-crap-is-amol-rajan-right","status":"publish","type":"post","link":"https:\/\/www.vuelio.com\/uk\/blog\/95-of-comms-from-prs-is-crap-is-amol-rajan-right\/","title":{"rendered":"\u201895% of comms from PRs is crap\u2019 \u2013 is Amol Rajan right?"},"content":{"rendered":"<p><strong>Amol Rajan, media editor at the BBC, gave a <a href=\"https:\/\/www.prweek.com\/article\/1584231\/bbc-media-editor-amol-rajan-95-per-cent-comms-prs-crap\" target=\"_blank\" rel=\"noopener\">speech at the PR360 and Media360<\/a> gala dinner last week, in which he made the claim that 95% of comms from PRs is crap. He said this comms is: \u2018insulting, infuriating, irrelevant or a waste of time, or some combination of all of those\u2019. Is he right?<\/strong><\/p>\n<p>Before we go further, it\u2019s worth pointing out that Rajan doesn\u2019t believe it\u2019s all doom and gloom \u2013 he explained that the remaining 5% \u2018makes all that crap worth it\u2019, but this is a silver lining at best.<\/p>\n<p>The short answer to whether Rajan is right is obviously no, PR comms is so much more than media outreach, which is surely the bulk of what Rajan is talking about. And we do hear this at Vuelio, whether it\u2019s from journalists and editors like Rajan or freelancers, bloggers and social influencers, there\u2019s a sense that some PRs are sending irrelevant, see-what-sticks comms in the hopes for success-by-numbers.<\/p>\n<p><span style=\"font-size: 20px;\"><strong>Losing control<\/strong><\/span><br \/>\nBut this isn\u2019t the bulk of PR work, nor is it a majority of PRs. As Rajan continued, he said, in relation to public narratives: \u2018All of us in this room have to a very significant degree have lost control, and taking it back is impossible. A lot of people think of this as democracy in action. But when it comes to controlling the reputation of a brand or an individual, or crisis management, I think a better description is anarchy.\u2019<\/p>\n<p>This suggest Rajan does have a more comprehensive understanding of PR, and that bad press releases is not where his issue really lies. Is this more problematic for PR? Perhaps not. The suggestion that everyone is losing control of public narratives highlights this not as a PR problem but as the entire media industry\u2019s problem.<\/p>\n<p>The rise of social media has to some extent given power to the people, but more so to the social media companies \u2013 the data aggregators who curate our experience online.<\/p>\n<p>So, while direct access to individuals, businesses and leaders is surely a good thing for a democratic society, algorithms are creating oft-maligned echo chambers, and where once both PRs and journalist had control over their own, and others\u2019, stories, that power has slowly slipped away.<\/p>\n<p><span style=\"font-size: 20px;\"><strong>What\u2019s the solution?<\/strong> <\/span><br \/>\nRajan offered two pieces of direction, if not full advice: \u2018It means recognising the yawning demographic divide whereby reaching young and old increasingly happens on completely different platforms and channels, both of which require time and expertise to master.<\/p>\n<p>\u2018It means realising, frankly, that your contacts book is not only constantly out of date, but is becoming more out of date by the minute.\u2019<\/p>\n<p>Let\u2019s take these one at a time \u2013 no one in PR should be targeting their audience, via influencers or others, through one channel. Rajan breaks it down into young and old, but the truth is there\u2019s a variety of reasons and demographic details that defines how someone consumes media, where they consume media and how they consume <em>your<\/em> narrative.<\/p>\n<p>It\u2019s not just about social media, either. It\u2019s understanding the difference between all channels and mediums you and your audience use \u2013 that may be one of the myriad social platforms, print media (newspapers, local news or magazines), digital media or face-to-face at events or political surgeries. What\u2019s important is you continue to understand, track and react to the way your target audience behaves.<\/p>\n<p>As Rajan points out, it\u2019s all of our jobs to stay on top of the tech and developments in the media, so we continue to reach our audience \u2013 our stakeholders \u2013 in the right places and understand how best to create messages for different platforms.<\/p>\n<p>And then there\u2019s Rajan\u2019s final point \u2013 your contacts book is becoming out of date by the minute. We\u2019re not sure we agree with that. Obviously, Rajan doesn\u2019t use a media database that is continually updated by an in-house research team, which also allows you to record relationship status and search for new contacts based on the topics they\u2019re covering today, right now.<\/p>\n<p><strong>Amol Rajan does not have the Vuelio Media Database, but he is listed on it. Whether it\u2019s journalists, editors, broadcasters, bloggers, vloggers or social influencers \u2013 make sure your contacts book is always up to date; <a href=\"https:\/\/www.vuelio.com\/uk\/pr-software\/media-database\/?clid=Blog#get-pricing\" target=\"_blank\" rel=\"noopener\">get a free demo of the Vuelio Media Database today<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amol Rajan, media editor at the BBC, gave a speech at the PR360 and Media360 gala dinner last week, in which he made the claim that 95% of comms from PRs is crap. He said this comms is: \u2018insulting, infuriating, irrelevant or a waste of time, or some combination of all of those\u2019. Is he right?<\/p>\n","protected":false},"author":423,"featured_media":122514,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7365,7272,1109,7238],"tags":[],"_links":{"self":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts\/122513"}],"collection":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/users\/423"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/comments?post=122513"}],"version-history":[{"count":2,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts\/122513\/revisions"}],"predecessor-version":[{"id":122516,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts\/122513\/revisions\/122516"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/media\/122514"}],"wp:attachment":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/media?parent=122513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/categories?post=122513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/tags?post=122513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}