{"id":137515,"date":"2021-12-09T11:49:57","date_gmt":"2021-12-09T10:49:57","guid":{"rendered":"https:\/\/www.vuelio.com\/uk\/?p=137515"},"modified":"2021-12-09T11:58:38","modified_gmt":"2021-12-09T10:58:38","slug":"doing-things-differently-how-to-tackle-the-pr-recruitment-crisis-by-growing-an-agency-from-the-ground-up","status":"publish","type":"post","link":"https:\/\/www.vuelio.com\/uk\/blog\/doing-things-differently-how-to-tackle-the-pr-recruitment-crisis-by-growing-an-agency-from-the-ground-up\/","title":{"rendered":"Doing things differently &#8211; how to tackle the PR recruitment crisis by growing an agency from the ground up."},"content":{"rendered":"<p><em>This is a guest post from Alex Blyth, managing partner of design agency PR specialist <a href=\"https:\/\/redsetteragency.com\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">Red Setter<\/a>.<\/em><\/p>\n<p><strong>\u2018Hire people smarter than you,\u2019 is a truism of business management. Variously ascribed to everyone from Steve Jobs to David Ogilvy, Richard Branson, and&#8230; err&#8230; former Leeds FC manager Howard Wilkinson, it always seemed like sound advice to me, so I followed it for years. <\/strong><\/p>\n<p>In the early days of Red Setter I interpreted it to mean I should hire experienced PR professionals. So that\u2019s what I did. I hired people who\u2019d been at the biggest agencies or who\u2019d held senior in-house roles. However, with our tenth anniversary on the horizon, and our team of 20 now known globally as the go-to people in our brand design niche, I\u2019ve realised I was wrong.<\/p>\n<p>Like many people, I\u2019ve done a lot of thinking during the pandemic. One conclusion I\u2019ve come to is that we need to stop hiring senior people. <a href=\"https:\/\/www.vuelio.com\/uk\/blog\/spotlight-on-the-taylor-bennett-foundation-with-chief-executive-melissa-lawrence\/\" target=\"_blank\" rel=\"noopener noreferrer\">We need to do things differently<\/a> and grow our team from the ground up. In 2021 we\u2019ve brought in four account executives, and one journalist in her first PR role.<\/p>\n<p>It\u2019s transforming our agency for the better, and has left us relatively insulated from the highs and lows of the recruitment market many agencies have struggled with this year. Here\u2019s the why and how of we\u2019re doing it.<\/p>\n<p><strong><span style=\"font-size: 20px;\">Less gambling, more learning<\/span><\/strong><br \/>\nIn the early days, the allure of those senior hires is clear. You\u2019re buying in expertise, credibility and perhaps above all else confidence. And don\u2019t get me wrong, I\u2019ve learnt a huge amount from many of those people. Our agency wouldn\u2019t be where it is today without them.<\/p>\n<p>But it\u2019s not always the \u2018here\u2019s a job spec, client base, and large salary, now off you go\u2019 scenario that many might hope for. Especially in a highly-niched agency like Red Setter, there is a lot to learn \u2013 about the brand design sector, our clients, our media, and the very specific way of working we\u2019ve developed over the years. We\u2019ve learnt that we need to invest time in training joiners on all this, regardless of how much experience they\u2019ve had.<\/p>\n<p>Those earlier in their careers are typically very open to learning. They rightly demand it. They\u2019re in the habit of it. They come with a fresh perspective, unencumbered by what was hard-won expertise elsewhere, but which here can be limiting assumptions. You also tend to avoid high salaries, recruiter costs and organisational disruption by bringing in people earlier in their careers.<\/p>\n<p>You then need to make sure you deliver the learning and development they expect. We\u2019ve had to reshape our agency from one that was focussed solely on client delivery to build in space for workshops, on-the-job coaching, and ongoing conversations around progression. We\u2019re building a set of sessions and materials for joiners, we\u2019re growing education skills in the team (involvement, not lectures!), everyone from account manager up has development and coaching of colleagues in their KPIs, once a week we meet as a company to share expertise, team members have been on external courses ranging from a Guardian masterclass on <a href=\"https:\/\/www.vuelio.com\/uk\/resources\/white-papers\/how-to-pitch-journalists\/\" target=\"_blank\" rel=\"noopener noreferrer\">what journalists want<\/a> to a day workshop on vocal confidence. In our weekly catch-ups, each team shares not only a highlight but also something they\u2019ve learnt. We do a lot but it\u2019s still very much a work in progress.<\/p>\n<p>That\u2019s just the learning aspect &#8211; we\u2019ve also had to find new sources of this raw talent. We\u2019ve set up an annual internship programme with the University of Sussex. The first on it is now a valued member of our team, and recently gave a talk to this year\u2019s PR students about life in our very specific type of PR. We\u2019re doing more and more with the University and hope to expand the internship programme in 2022.<\/p>\n<p><strong><span style=\"font-size: 20px;\">Right time, right approach<\/span><\/strong><br \/>\nIt\u2019s not easy, but we\u2019re discovering benefits far beyond our original intentions. A culture of learning is adding to our skills and knowledge at all levels. That makes us not only better able to deliver to our clients but also more inspired in the work we\u2019re doing together. And as the PR talent pool dried up throughout 2021 it was far less of a problem for us that it would have been.<\/p>\n<p>I don\u2019t think this approach is right for everyone. Larger, more generalist agencies can bring in more transferable experience. When you\u2019re starting out, you probably need to hire expertise in key areas \u2013 we wouldn\u2019t be able to do this if we didn\u2019t have an experienced, talented, senior team already in place. But for us right now it feels like the right approach.<\/p>\n<p>Does it mean we\u2019ll never employ at a senior level again? Never say never. And does it mean that Jobs, Branson and Ogilvy were all wrong? Of course not. The people we\u2019ve hired this year might be less experienced than me, but I\u2019m pretty certain they\u2019re also smarter than me. I\u2019m looking forward to seeing that smartness grow into expertise over the coming years.<\/p>\n<p><strong>For more on the importance of mentoring and investing in PRs early in their career, catch up on our interviews with <a href=\"https:\/\/www.vuelio.com\/uk\/blog\/pr-interview-advita-patel-a-leader-like-me-and-commsrebel\/\" target=\"_blank\" rel=\"noopener noreferrer\">A Leader Like Me&#8217;s Advita Patel<\/a> and the <a href=\"https:\/\/www.vuelio.com\/uk\/blog\/spotlight-on-the-taylor-bennett-foundation-with-chief-executive-melissa-lawrence\/\" target=\"_blank\" rel=\"noopener noreferrer\">Taylor Bennett Foundation&#8217;s Melissa Lawrence<\/a>.\u00a0<\/strong><\/p>\n<p><strong>In need of a central hub to keep track of your internal and external stakeholder relationships? Find out more about Vuelio&#8217;s Stakeholder Management solutions and book a demo <a href=\"https:\/\/www.vuelio.com\/uk\/stakeholder-management\/stakeholder-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Red Setter&#8217;s Alex Blyth explains how to build your agency from the ground up by investing in PRs earlier on in their career in this guest post. <\/p>\n","protected":false},"author":423,"featured_media":137520,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7365,7272,3725],"tags":[],"_links":{"self":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts\/137515"}],"collection":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/users\/423"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/comments?post=137515"}],"version-history":[{"count":5,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts\/137515\/revisions"}],"predecessor-version":[{"id":137521,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/posts\/137515\/revisions\/137521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/media\/137520"}],"wp:attachment":[{"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/media?parent=137515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/categories?post=137515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vuelio.com\/uk\/wp-json\/wp\/v2\/tags?post=137515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}