Social Media Monitoring
Find out what people are saying about you, across millions of social media platforms and sources, anywhere in the world.
Track the conversations that matter to you and watch stories unfold in real-time. Understand what is being said and respond accordingly, by having full visibility, insight and analysis at the touch of a button.
Keep up-to-date with social media conversations
Monitor millions of blogs, social networking sites, forums and more – from a single online dashboard – and send and receive real-time alerts and scheduled custom reports. Social media monitoring gives you a complete overview of your mentions and reach on social channels and the tools you need to understand and report on them.
From identifying and communicating with key influencers, to reporting and summarising coverage to determine the impact – this powerful tool provides the insight and metrics to evaluate the success of your campaigns.
Understand the impact of your coverage and calculate ROI
Reach out to the people who are talking about your brand and transform one-sided mentions into conversations and relationships. Social media monitoring is your key tool to identifying and tracking social engagement with the media, customers and other stakeholders.
Determine the influence of your coverage on social with metrics such as engagement ranking, number of Twitter followers, vote count, number of comments and more. Publicity values for each post let you easily demonstrate ROI, while measuring the success of your campaigns on social.
Integrate both social and traditional media
Integrate your social media monitoring with traditional mediums to get a complete overview of your coverage and reach.
Tap into our integrated press reports to track the volume of buzz around keywords associated with your activity. Our integrated charts help you demonstrate the impact of your work and can be easily shared to report on all news coverage – from one place.