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Is earned media the solution for comms in the age of AI Answers?
Artificial intelligence has evolved from an experimental tech-stack tool to become a vital part of the fabric of daily reality for public relations. Alongside pitching stories for human-made editorial calendars, comms practitioners are navigating a deeply fragmented media ecosystem where generative engines like Large Language Models (LLMs) fundamentally alter how information is created, distributed, and consumed.
For years, the PR industry measured success by the strength of a clipping or the positioning of a link on a Google Search results page. Today, the interface between brands and audiences has changed. The fast rise of agentic browsers and AI companions that summarise the web has boosted media intelligence from a supporting function to a mission-critical part of the comms infrastructure.
To survive in this new reality, communication teams must understand the new role of earned media; the primary fuel powering the AI answer engines that shape brand reputation.
How generative engines are rewriting the search playbook
The traditional digital marketing funnel is facing an existential crunch. According to Nic Newman’s ‘Journalism, media, and technology trends and predictions 2026‘ report for the Reuters Institute, publishers expect traffic from search engines to decline by 43% over the next three years. This sharp downturn follows recent dramatic declines in referrals from social media platforms. The culprit at the centre of this disruption? Google’s AI Overviews.
Now appearing at the top of roughly 10% of search results in the United States and rolling out globally, these AI summaries have driven a massive surge in zero-click searches — scenarios where users get their answers directly on the search page without ever clicking through to a corporate website or news source.
This shift is heavily driven by changing consumer behaviours. Data from a January 2026 study ‘Navigating the Shift: A Comparative Analysis of Web Search and Generative AI Response Generation‘ highlights that Google’s AI Overviews now reach 2 billion monthly users across 200 countries, with referral traffic from AI platforms growing by 357% year-over-year. Crucially, the way people search has evolved: 57.9% of searches triggering AI Overviews are now phrased as full questions, and queries of eight words or longer have a 57% probability of generating an AI-synthesised response rather than a traditional list of blue links.
These platforms do not return ranked document lists but synthesise answers, reason over retrieved evidence, and selectively cite sources they judge to be authoritative. And what these engines consider authoritative is, increasingly, earned media.
A 2025 Semrush AI Overviews Study revealed that while Google attempts a balanced sourcing approach (41% earned, 34% social, and 26% brand content), standalone AI engines lean overwhelmingly on earned content. Anthropic’s Claude concentrates most heavily on earned media at 65% (and a mere 1% on social), followed by OpenAI’s GPT-4o at 57% earned media.
To highlight this trend further, Gartner’s ‘Top Predictions to Inform 2026 Comms Strategies‘ and Purposeful Relations’ ‘The Impact of Generative Relations and Communications‘ reports both validate that AI search engines heavily favour citing earned, shared, and organic owned content over paid channels. More than 95% of links cited within these platforms are non-paid mentions, with earned media accounting for 89% of those citations. Journalistic content alone accounts for 27% of citations, skyrocketing to 49% for queries requiring real-time, recent information.
Ultimately, LLMs rely on the credibility that traditional PR has spent decades cultivating. However, simply securing a mention is no longer enough. As Nicole Yost, Director of Communications and Corporate Affairs at the British Heart Foundation (BHF) pointed out during Vuelio’s recent in-person event ‘How AI is changing the way we communicate‘, the challenge has evolved. Managing communications for a major healthcare charity means navigating an environment where AI is used not just to draft messaging, but to predict trends and actively counter misinformation. Nicole observes:
‘Various studies have shown that AI is using earned media for its content. But how do you differentiate and cut through the noise, is the question. Earned media is having a moment. I was talking to some colleagues earlier, and they’re saying it’s everywhere, all over LinkedIn, it’s “PRs’ time” and all that. But, only if you can cut through the noise, be really trusted and credible, are you going to have an impact on your brand.’
Making your earned media count for LLMs
While the data paints a glowing picture for the resurgence of PR, communications teams must avoid treating these statistics as a one-size-fits-all victory. Context, nuance, and strategy matter more than raw volume.
Stuart Bruce, PR Futurist and Co-founder of Purposeful Relations — a management consultancy specialising in advising in-house comms teams, international bodies like the OECD, and charities on AI adoption — urges a grounded perspective.
Reflecting on the sudden flood of vendor reports, Stuart notes:
‘All these reports that have been coming out say that LLMs favour earned media in terms of where they get information from, and where they put their citations. That’s partially true.
‘Our white paper analysed the multitude of reports that have been published throughout the year (anybody that’s selling an LLM tool published a report to justify them to marketing). One said that 95% of LLM citations are from earned media. Another one said 43%. And yes, the importance of earned media is absolutely on the rise, but it’s really important to realise it’s not the only one, and it is very different between different sectors.’
To make earned media truly count within AI summaries, communications strategies must move past old-school broad message distribution. The focus must pivot toward building earned proof, shaping the credible, factual raw material that both human audiences and intelligent machine agents use to determine who is genuinely trustworthy.
A strategic roadmap for modern PR: Treating AI as a stakeholder
If LLMs are actively mediating how the public understands your organisation or your clients, you can no longer treat them as neutral tech tools; they are actually a brand-new audience. Stuart suggests a distinct shift in how teams approach Generative Engine Optimisation (GEO), breaking it down into three flexible, strategic pillars tailored to organisational needs:
1. Build an AI Stakeholder Map
‘The first thing you need to do is to actually understand the space,’ Stuart advises. ‘We describe AI as a stakeholder, because we wouldn’t start trying to influence stakeholders until we fully understand them.
‘Do you have your stakeholder map? Trying to create that is actually really difficult when it comes to LLMs, because there are several of them, and then they’re all going to be saying different things.’
Comms teams must map which models their audiences use and audit how their brand currently surfaces across different engines.
2. Constant recency and the power of niche media
LLMs possess vast amounts of historical data within their static models, but when a user asks a time-sensitive question, the engine must look outward for real-time information. ‘So, if you want to influence what’s not in the model, they’re going to be looking for really up-to-date, recent information — you’re constantly feeding the beast and making sure that your information out there is recent,’ says Stuart.
This will markedly change media targeting strategy:
‘The second thing to consider is, what does that mean? Does that include your website? That might mean just refreshing a page, updating a page, but also things like labelling if a page has out-of-date information. AI needs to be taught that. It needs to understand relevance, and that’s basically where earned media comes in. It’s not necessarily going to be your tier-one titles. It could actually be small, niche titles. It could be trade press. It could be expert blogs. And that’s because LLMs know that’s a specialist source, this is going to be where to find reliable information.’
3. Establish multiple touchpoints for reputation
An isolated piece of coverage will no longer be effective on its own. AI models look for cross-referenced consistency across the web to validate a claim. Stuart provides a practical example:
‘You might have a spokesperson featured in the Daily Mail, but if that’s the only reference to them, AI is not necessarily going to consider them a credible spokesperson. If they were available on your website, if their LinkedIn profile constantly talks about the same thing, if they’ve spoken at conferences, if they’re in earned media, they instantly become a credible source. You’ve got to have those multiple touchpoints.’
Shifting trust: When audiences believe AI over brands
The urgency of this strategic pivot becomes clearer when considering how rapidly public trust is transitioning. During a recent Vuelio webinar ‘AI as the new PR & comms stakeholder‘, Dr Anne Gregory — Professor Emeritus of Corporate Communication at the University of Huddersfield and a leading international researcher who has directed the Global Capability Framework — highlighted how deeply this machine mediation influences public perception:
‘AI is much more than just an assistant; it is a powerful actor in the information ecosystem.
‘It mediates our engagement with organisations and individuals, and evidence is emerging that AI is often believed more than other traditional sources.’
This observation is backed by hard data. Purposeful Relations’ report, in partnership with 72Point, surveyed 5,000 UK adults to uncover modern attitudes toward media, news, and generative tech. The findings regarding trust were eye-opening: While scientists and technical experts predictably ranked highest at 80%, AI answers achieved a 44% trust rating.
‘So 44% of people trust that LLM answer: they’re not necessarily going to go to your website,’ Stuart noted.
This creates a reputational hazard if your infrastructure is lagging. Dr Anne issued a stark warning for teams slow to adapt to this shift:
‘Even though we know these summaries are often incomplete and biased, we tend to believe them. If we don’t regard AI as an influential stakeholder, we could be putting ourselves in jeopardy.’
The new toolkit for AI visibility
To transition from traditional communicators into central corporate strategists who manage reputation in this new climate, PR professionals need tools built specifically for their workflows. They cannot rely on legacy search engine tools designed purely for digital marketing or paid media.
‘Vuelio is launching something soon, which will be another tool that will help you to understand that,’ revealed Stuart during our latest event.
‘The tools that are coming from the PR space are a lot more useful to PR people than some of the ones that are coming from the digital marketing and the search space. They understand the pressures, the trends, the type of information that we need to know.’
This targeted innovation underpins Vuelio, providing an AI Visibility solution that’s specifically geared towards PR & Comms.
Lumina AI View helps you understand what AI knows about you, and where it learned it from. By tracking the sources that models such as Gemini, ChatGPT and Claude cite when representing you, it reveals where you stand — and how to impact this.
The battleground for brand relevance has officially shifted. By ensuring your earned media strategy is continuous, highly credible, and verified across multiple digital touchpoints, you can ensure your organisation, and the clients you work with, are not just indexed by the algorithms, but trusted by them.
Find out more about Vuelio’s Lumina solutions here.
The UK Housing Crisis: From A Supply Problem To A Political Emergency?
The UK housing debate has become heated as arguments over who we are building for and whether the current political leadership is capable of delivering on its promises abound.
Over the last month, the conversation has moved away from construction targets and toward a much messier reality involving planning gridlock, industrial supply chain failures, and a burgeoning leadership crisis in Westminster.
To understand how these narratives are moving, we analysed media data using Vuelio’s Lumina. This AI-powered tool surfaces the stories that matter, the different viewpoints within them, and the specific people and organisations driving the news. Between 5 April and 30 April 2026, we examined 17 distinct stories with competing perspectives to cut through thousands of media items and offer a definite look at where the narratives sit right now.
The results show a sector under immense pressure. From the grey belt of Kent to the rural Highlands, the debate is fragmenting. For those in public affairs and communications, staying on top of these shifts is the difference between leading the conversation and being buried by it.
Here is what the data tells us about the current state of the UK housing market…
A Perfect Storm Brings Housebuilding To A Decade Low
The most dominant story right now reflects a growing concern that the national housebuilding machine has ground to a halt. While the Labour government remains committed to its target of 1.5 million homes, the industry is describing a perfect storm that makes those numbers look more like a dream than a delivery plan.
The Home Builders Federation and major players like the Berkeley Group are leading this narrative, arguing that the entire financial model of building in the UK is becoming unviable. They point to a mix of high interest rates, rising material costs, and what they call bureaucratic ‘sludge’ in the planning system. This has led to a situation where major developers are cutting back on land purchases, with no clear path to profit.
Due to the data, this viewpoint carries a lot of weight. Construction starts in London have plummeted to levels not seen in years, and national figures for brick and block deliveries are falling. As reported by Guardian Online, these systemic delays are now being described as a ‘housing recession’, putting the Government in a difficult spot. While ministers insist their planning reforms will eventually work, the industry loudly disagrees.
The key drivers here are the industry bodies who have shifted from quiet lobbying to very public warnings. Neil Jefferson of the Home Builders Federation is a central figure, framing the crisis as a failure of policy to meet economic reality. When these organisations speak, they go beyond representing individual companies, to an entire supply chain that feels abandoned by the current fiscal environment.
The Battle Over ‘Beauty’ And Family Space In London
While the national story is about volume, the London narrative is about quality and suitability. A major divide has opened up between City Hall and its critics over what kind of homes the capital actually needs. The Deputy Mayor for Housing Tom Copley has been vocal in defending the current strategy, predicting that 2026 will be a turnaround year.
However, a growing chorus of experts and politicians disagree. The Housing Forum and the G15 group of housing associations are pushing a perspective that London is centering units over people. They argue that building thousands of small one-bedroom flats does nothing for the 75,000 households stuck in temporary accommodation, or families living in overcrowded conditions. They instead want a shift toward counting the number of people housed, rather than just the number of front doors created.
This debate has become aesthetically-focused, as well. Shadow Housing Secretary James Cleverly has entered the fray, attacking what he calls ‘soulless tower blocks’. He advocates for ‘mansion blocks’ and ‘intelligent density’, in some clever political positioning. With the focus on ‘beauty’ and ‘gentle density’, the Conservatives seek to win over local residents with a tendency to block new developments. Their bet: people are less likely to say no plans that are an aesthetic improvement.
According to MyLondon, this debate is a fundamental challenge to the Mayor’s strategy. If the public starts to believe that the new homes being built are the wrong homes, political support for massive development could vanish. The key drivers in this section, including Anna Clarke of The Housing Forum, are successfully reframing the crisis as one of distribution and suitability, not just supply.
Political Instability Casting A Shadow Over Policy
Perhaps a concerning trend for those in the housing sector is how much the Mandelson controversy and questions regarding Keir Starmer’s leadership are starting to take hold of the policy agenda – the work of fixing the planning system curtailed by a focus on internal dissent and scandals.
Commentators like Alex Brummer for This Is Money and reporters for the Financial Times are painting a picture of a ‘rudderless’ Britain, with power draining away from Downing Street. And this could have real-world consequences for the economy going beyond gossip, with the Bank of England maintaining a cautious approach to interest rates, and the uncertainty in Westminster making investors nervous.
When a Prime Minister is under fire, bold reforms get pushed to the back burner, and we are already seeing this play out with housing targets. Industry analysts are increasingly calling the 1.5 million aim ‘fanciful’ as the political capital needed to force planning changes through is being spent on managing party rebellions.
The key drivers here are high-profile columnists and disillusioned backbenchers, who are linking political failure directly to the housing slump. Their argument: If the government cannot manage its own party, how can it manage the biggest building programme in 50 years? This link is potentially dangerous for the Labour brand, turning a technical policy failure into a perceived character flaw of leadership.
Supply Chain Shocks And Creative Solutions
While influential players argue in London, other stories show how the crisis is hitting the ground in different ways. The GMB Union has raised a red flag regarding brick manufacturing, pointing out a ‘nonsensical’ energy policy that gives relief to mortar makers but excludes brick kilns. This has led to factories idling and stockpiles growing, even as the country begs for more homes. Charlotte Brumpton-Childs from GMB is a key driver here, aiming to protect manufacturing jobs and pointing out the disconnect in government strategy.
Concurrently, there are creative, and controversial, attempts to bypass the planning system. In Ireland, the government has approved exemptions for garden homes and modular cabins. While ministers like Micheál Martin champion this as a pragmatic solution to a national emergency, housing advocates like Threshold warn it could lead to a return to substandard ‘beds in sheds‘.
In Kent, Hallam Land is testing the new grey belt rules with a 300-home proposal in Sevenoaks. This has sparked a familiar villager versus developer trope,, with local residents calling it an ‘absolute joke’, and the developer characterising the move instead as a ‘sympathetic expansion’. This story could be a preview of the many battles that will take place across the UK as the Government attempts to reclassify green belt land.
What This Means For Comms Professionals
For PR and public affairs professionals, this data suggests that supply vs demand messaging won’t get attention from the press, or from stakeholders. Campaigns focusing on building more should make way for updates on what is being built, where it is, and who it is for:
The suitability message: The focus is shifting to family-sized homes and ‘intelligent density’. If representing a developer, lead with how projects fit the local population’s specific needs, not the contribution to a national target.
Infrastructure first: The Sevenoaks story shows that local opposition is still rooted in infrastructure fears (doctors, schools, traffic). Communicators must address these points before they talk about the houses.
Everything is political: Housing is being used as a means to criticise the current UK leadership. Any project that stalls can be framed as a failure of the Government – be prepared for your project to become a political pinball.
Supply chain transparency: The brick and energy crisis shows that the how of building is just as important as the where. There is a space for thought leadership on industrial strategy and how it supports housing.
The UK housing crisis is currently enmeshed in a collection of competing crises, with a construction crisis, a planning crisis, and a leadership crisis all happening at once. The narrative has moved from a debate about numbers to a complex argument about aesthetics, family needs, and industrial viability.
Navigating this environment requires an understanding of the perspectives that are gaining traction and the key drivers and stakeholders who are shifting public opinion. The data from Lumina shows that the winners in this debate will be those who can bridge the gap between policy ambition and the reality on the ground. By staying ahead of emerging trends in the press, communicators can help shape a more constructive conversation.
Find out more about the closer alignment between public affairs, communications, and the political press here.
The LLM visibility gap: Why PRs need to earn attention in AI answers
The communications landscape has been transformed by the emergence of artificial intelligence, and the traditional tools of PR have had to evolve to keep up. For organisations operating in a world of fragmented media and accelerating sharing, AI must be utilised as a tool, but also treated as an influential stakeholder.
The challenge has taken PR & Comms professionals beyond traditional media monitoring, with success now also depending on whether Large Language Models (LLMs) recognise your organisation, your clients, and your messaging, and include them in their generated answers. If absent from AI summaries, your organisation risks becoming invisible to a generation of users who rely on these systems for their primary information.
AI can be a blocker, or a connector
AI is a powerful stakeholder in its own right, and like any other stakeholder, can’t be ignored.
During Vuelio webinar ‘AI as the new PR & comms stakeholder‘, the University of Huddersfield’s Dr Anne Gregory highlighted how the growing dependence on these tools is reshaping how we practice communications.
‘AI is much more than just an assistant; it is a powerful actor in the information ecosystem.
‘It mediates our engagement with organisations and individuals, and evidence is emerging that AI is often believed more than other traditional sources.’
This shift in trust represents a significant risk for those caught unprepared. If an LLM synthesises a narrative about your client or brand that is factually flawed, or omits your perspective entirely, the speed at which that ‘truth’ takes hold is fast.
However, many PR teams still aren’t paying significant attention to this. Purposeful Relations‘ Stuart Bruce highlighted how teams currently allocate their resources as just one example.
‘If you look at where budgets and effort are currently directed, the focus remains heavily on social media influencers,’ he observed. ‘Meanwhile, far less attention is paid to AI answers, which are becoming significantly more influential and persuasive.’
‘Invisible’ organisations
Media fragmentation has made it harder than ever to maintain a coherent narrative. Between political volatility, geopolitical shifts, and the sheer volume of digital noise, the feedback loop of communications is compressing. In this environment, comms teams need to go beyond monitoring and interpreting to anticipating and ‘pre-bunking’.
Because the risk of being ignored by LLMs is a commercial one. Gartner’s recent report ‘Top Predictions to Inform 2026 Comms Strategies‘ highlighted a critical shift for Chief Communications Officers (CCO) towards Answer Engine Optimisation (AEO).
Gaining visibility in AI answers doesn’t require a skill set completely new to comms professionals, however. The shift can be simple: to be included in an AI answer, your organisation must provide enough digital touchpoints for the model to verify your information as reliable.
As Stuart Bruce puts it: ‘AI creates content in the same way a journalist or an analyst might, by synthesising countless bits of information from across the web.
‘The more touchpoints the AI finds to verify a fact, the more likely it is to include it. If we don’t create an environment where the AI can find enough evidence of our perspective, it simply won’t give it.’
Closing the gap
The secret to a successful campaign in 2026 and beyond lies in ensuring your key facts, executive commentary, and brand milestones are structured and accessible to LLMs – placing information in enough reputable digital locations (from media outlets to white papers and official statements) that an AI agent perceives your narrative as the authoritative one.
As Dr Anne Gregory warned: ‘Once a narrative is set, it becomes extremely difficult to counter. This is why PR must come in early. AI agents use information to create their own sources of knowledge; if the data they collect is flawed, the consequences for the organisation are severe.’
PRs continue to be the architects of brand reputation, tasked with influencing both the human audience and the intelligent agents that interpret the world for them.
What’s next?
The organisations that will thrive in this AI-mediated world are those that earn credibility through the discoverability of their message – like the comms outreach of old, but evolved.
At Vuelio, our platform is built to support exactly this kind of purposeful communication, with our Lumina suite continuing to evolve to meet the needs of today’s comms teams. Whether you are in-house or agency, the goal remains the same: to ensure that when AI is asked a question about your sector, your organisation, or your clients, your voice is the one it uses to provide the answer.
AI is the new PR & comms stakeholder
Artificial Intelligence impacts PR & comms in two distinct ways. It transforms how practitioners work with massive volumes of media, and at a greater degree of sophistication and personalisation. At the same time, it’s also a powerful force shaping how information is surfaced, interpreted, and acted upon across the entire communications industry. What’s changed isn’t just ‘how’ you do the work, but your reason for doing it in the first place.
Not sure if you agree? The current landscape makes clear just how important factoring in AI’s influence is. According to Gartner’s latest predictions for 2026, the mass adoption of public Large Language Models (LLMs) as a replacement for traditional search is expected to drive a significant increase in PR and earned media budgets by 2027. To add to this, BCG’s AI Radar global survey found that corporate investments in AI have doubled since last year.
From the PRCA’s recent green paper on responsible AI, to the CIPR’s focus as part of its survey for 2026, the sector is rapidly investing in this future. And with the EU AI Act deadline on the horizon, the urgency for robust governance and planning has never been higher. As Rupert Younger, Director of the Oxford University Centre for Corporate Reputation, put it as long ago as 2024: ‘AI is not just a technology, it has become a stakeholder’.
To navigate this new reality, we were joined by Dr Anne Gregory, Professor Emeritus at the University of Huddersfield, and Stuart Bruce, PR Futurist and Co-founder of Purposeful Relations, for our latest webinar, ‘AI as the new PR & comms stakeholder’.
In the session, we explored how this new stakeholder is redefining reputation, influence, and strategy.
What kind of stakeholder is AI?
While many across the comms industry still view AI as a digital assistant for finding efficiencies and speeding up elements of our daily responsibilities, Anne argues it has moved into a more active role:
‘In one sense, AI is a compliant assistant, helping us along the campaign creation trail from research to identifying and prioritising stakeholders, tracking sentiment. But even here, it’s doing that in your name and in your organisation’s name. You have to have a stake in its work, because it certainly has a stake in yours.’
‘We’re becoming increasingly dependent on these tools, and they’re shaping our practice and behavior, but AI is much more than just an assistant. It’s a powerful actor in the information ecosystem.’
While AI lacks anything approaching human intentionality (for now…) its algorithmic processes produce significant real-world consequences. It shapes organisational perceptions and mediates engagement with individuals, often presenting summaries that are believed more than traditional sources.
‘AI is becoming a very strong stakeholder,’ said Anne. ‘ I like Dr. Nici Sweaney’s definition of these agents and AI, it’s an accidental stakeholder’.
Stuart Bruce added that there is still significant confusion regarding what AI actually means for practitioners. Purposeful Relations’ research with 72Point revealed that 44% of UK consumers trust AI answers – a figure nearly double the 24% who trust social media influencers:
‘If you look at where budgets and effort goes at the moment, it’s going to social media influencers; it’s not going into what’s happening with AI answers, which are becoming a lot more influential and persuasive.
‘Anne talked about accidental stakeholders – you’ve actually also got the accidental AI users, because even those people that aren’t using AI, they’re still going to be seeing those AI overviews in search. This is where we talk about ‘zero click’, because people are often seeing those answers and going no further.
‘It’s not just about visibility, it’s actually also about accuracy – how your organisation is being portrayed, your leadership, and your people. You’re going to want your particular perspective to be coming out in AI answers.’
The dangers of underestimating AI’s role as a stakeholder
If AI is treated only as a tool or assistant, organisations face substantial reputational risks. Anne warned about the danger of underestimating AI’s power to curate and shape truth:
‘For a lot of people, it has become a source of truth. Maybe PR people are more skeptical of AI than others… but the world isn’t peopled by AI experts or public relations experts. Even though we know these summaries are often incomplete and biased, we tend to believe them. If we don’t regard AI as an influential stakeholder, we could be putting ourselves in jeopardy.’
Anne pointed out the difference with this stakeholder and stakeholders as they’re currently understood, particularly the media.
‘There’s an interesting difference here. If you’ve got a beef with a journalist and you think they’ve not represented you fairly, you can go and have a conversation with that journalist, and you can present them with a case. You can even go to the editor and get some sort of redress. You can’t do that with AI, not in the same way at all.
‘AI is a very powerful and influential stakeholder, but not one that you can necessarily influence back directly. Once a narrative is set, it becomes really, really difficult to counter it. Which is, of course, where PR comes in.’
Trouble can also come if comms practitioners fail to make full use of traditional tools in the PR kit that came way before AI: getting a story out to as many influential sources as possible.
For a practical example, Stuart shared the story of a university industrial dispute. The AI’s narrative was dominated by the trade union’s perspective, because the union had provided multiple touchpoints – website statements, social media, and media quotes. The university, in comparison, having viewed the situation as negative, only responded directly to journalists:
‘The trade union gave them half a dozen quotes – the university gave them one. It just wasn’t credible. This is what AI as a stakeholder actually means. The more touchpoints that AI can find to verify that a piece of information is a fact, the more likely it is to be included in that AI answer.’
Shifting narratives and the speed of change
Anne reflected on the speed of adoption, noting that CIPR’s AIinPR 2018 literature review could not have predicted the current reach of generative models. She admitted that while the PR industry was initially slow to adopt and adapt, it has quickly developed an ‘obsession with tools’ rather than considering the broader implications:
‘We didn’t realise that AI is a stakeholder for the whole organisation. We are only now waking up to the fact that we have an enormous role in the governance of these systems. At the end of the day, we’re talking about the legitimacy of whole organisations.’
Stuart emphasised the need for PR and comms teams to factor AI’s influence into strategies now, particularly to curtail false narratives, misinformation, and disinformation:
‘If organisations aren’t doing something now, it’s too late.
‘NATO published a paper on misinformation and disinformation and one of the concepts that NATO talks about a lot is “pre-bunking” and “inoculation” – making sure that your information is out there. And that’s what you need to do with AI – it’s too late to wait, and watch, and see. You actually need to be making sure that it understands your perspective now – it’s not just as simple as dealing with a truculent journalist or an activist group. AI is influenced by a multitude of sources.’
Navigating governance and internal responsibility
With a lack of one source of truth regarding the ethical use of AI, Stuart highlighted the importance of ‘living and breathing’ internal governance and responsibility, involving continuous training and feedback loops:
‘Too often what people try to do is create an AI policy, and on its own, that’s fairly meaningless. Governance is something entirely different. The policy only means something if you’ve done some training to go with it.’
Stuart introduced the concept of a ‘social license’ for AI — gaining trust from other stakeholders, internal and external, for how an organisation embraces the technology.
‘It’s making sure that it’s not just about how you as PR people or comms people are using AI, but how the organisation is embracing it. How on earth do we get trust from all of our other stakeholders for the things that we might want to do with AI? How do we bring our employees with us? How do we make sure that we’re using it in the most sustainable way possible?
‘What are we doing to address issues around bias and inclusivity, fairness and access? The answer is going to be different for each organisation.’
What can the industry do now to work with this new stakeholder?
Both speakers offered critical advice for practitioners to follow now. Anne urged the comms industry to continue to question what AI offers and evolve their approach as the technology changes:
‘Constantly ask yourself three questions: Why are we using AI? How is it built? And who is it going to be affecting?
‘Remember, it’s not just an agent at your service; it’s an equaliser of power that takes a stake in you and your organisation as much as you use it to influence others.’
Stuart expressed concern that hype, and confusion, around terms like Generative Engine Optimisation (GEO) is turning a portion of comms people off of thinking about the ramifications of AI as a stakeholder:
‘There is a lot of hype, but the fundamental point remains: you must renew your communication strategy. If comms people aren’t thinking about this this year, they’re going to be in real trouble.’
Simple tips for AI-friendly outreach
When asked for tips on making media outreach more AI-friendly, Stuart was adamant: do not write for machines.
‘We should still 100% be writing for humans. However, it’s possible to write for humans in an AI-friendly way so that AI can understand and read it as well.’
He identified three factors AI prioritises:
Recency: AI likes fresh content to supplement its training data. If you have a research report, keep refreshing it with new aspects.
Relevance: AI recognises specialist niche titles and trade media. Some syndicate titles that practitioners sometimes sneer at are actually vital because AI uses them to fill data gaps.
Reputation: AI looks for ‘proof points,’ like whether a spokesperson has a matching biography on the website or a consistent LinkedIn profile.
Stuart suggested that practitioners must broaden their scope of stakeholders. While first-tier earned media remains important, much of it is hidden behind paywalls. AI will look elsewhere for information:
‘When a comms team is doing outreach, if the CEO has got a limited time to do interviews, it changes the priority of the ones we’re going to accept. When we talk about owned media – not just necessarily talking about your own owned media – often we’re talking about partners, suppliers, or customers, and what they’re publishing and sharing.
‘We are in public relations – the key word is “relations”. Sometimes we focus on two small a segment of stakeholders. We might look at the media, we might look at politicians, but it needs to be a lot broader than that.
‘We really need to understand all of the relationships that an organisation has and think about whether we can manage those relationships in a better way, but also what impact that’s going to have on AI answers, because it is going to have an impact on both.
‘Fundamentally, organisations need relationships to exist. You can’t exist in a vacuum, so it’s important that we get this right.’
And to finish on a positive note: Anne saw great opportunity for public relations’ new stakeholder in AI – bringing new ways to connect and relate:
‘That’s one positive thing that AI can help us with. Look at the spread of relationships that are going to help us get traction with a whole range of other organisations, and influential people.’
For more on how AI is speeding up the spread of information – and challenges to the comms industry – check out our previous webinar ‘AI, Disinformation and the Risks They Pose for Communicators Today‘ with Thomas Barton, Executive Director of the Council for Countering Online Disinformation and CEO of Polis Analysis.
Home improvement advice, running coaches and gardening experts: How to get UK press coverage in April 2026
What are journalists looking to cover in April and beyond? With another big holiday now behind us in Easter, it can be tricky to know what topics might stand out for the media in among all the current affairs and trending issues. From insight via the ResponseSource Journalist Enquiry Service (which is now also available in the Vuelio platform), we share what journalists have been looking for recently and where you can expect to get media coverage over the next month or so.
Interest in home improvements rising
The Home & Garden category is always a popular one on the Journalist Enquiry Service but recently ‘home’ has been cropping up in a lot of enquiries – in March, it appeared in 11% of the total for the month. Within this, there were also around 2% focused solely on ‘interiors’ as journalists look to get experts and comment on ways that people can make home improvements before the summer arrives.
Journalists at Your Home, Livingetc, Homebuilding & Renovating, House Beautiful, Metro, Daily Mail, and Ideal Home all sent enquiries last month relating to the home. These included looking for case studies of interior designers or influencers who have created a beautiful home, expert commentary about using vintage pieces from the 1960s in homes, home storage products to review and for information on a Spring/Summer home, garden & DIY makeover feature.
Going forward? In April last year, ‘home’ appeared in just over 8% of the total requests meaning that journalists will continue to be looking for experts, products to review and case studies for the rest of this month and likely into May as well. Interior designers are particularly popular but anything home-related will have a good chance of securing media coverage in either consumer magazines or websites.
Running and fitness experts in demand
Marathon season is very much upon us with the Brighton marathon taking place last weekend, and Manchester happening this weekend, before London on 26 April. The media has been looking for experts in this field, and ‘running’ has cropped up in 2.5% of requests in March. Journalists have also looked to cover health and fitness more generally as well and ‘fitness’ appeared in just over 2% of the enquiries last month.
The running-related requests have included the best running essentials for beginners inspired by the London Marathon, a physiotherapist specialising in running, and PTs and running experts to provide advice and tips on carbon plate trainers. Meanwhile, the fitness enquiries have seen journalists looking for diet and fitness transformations of women over 40, information on the new wave of wearable health and fitness tech you can talk to, and a physiologist or sports science expert to provide comment for a piece about cardio fitness.
Going forward? We are very much into ‘running season’ right now and the media are regularly looking for experts (running coaches, former athletes, and personal trainers) to help give advice or tips to tie in with their articles. Running appeared in 2% of the total requests in April last year, so we would expect to see similar engagement this year. Fitness more generally is a frequent keyword on the service and normally offers up more opportunities to feature case studies and products to review. If you have experts ready to give comment then they could get coverage in Women’s Health, Men’s Fitness, The Times, Marie Claire, or The Independent as journalists from all these titles sent a request last month.
Gardening tips and advice wanted
With Spring now fully in bloom and better weather (slowly) returning, journalists look to cover gardening tips and tricks to share with their readers. ‘Gardening’ appeared in a little over 5% of all the requests in March with ‘plants/planting’ featuring in 1.5% as the media sought advice on what flowers and shrubs people should be looking to plant during this season.
Journalists at Country Living, Good Housekeeping, PA Media, Gardens Illustrated, and woman & home have all sent gardening-related enquiries in March. These have mainly been asking for experts to answer questions such as solving daffodil blindness, whether you should get rid of caterpillars and about self-seeding plants. There have also been a few case study requests for people who grew their own balcony garden in a city apartment, and for products to review such as lawnmowers and other gardening equipment.
Going forward? April last year saw a similar level of interest in gardening to March this year with 5% of all enquiries being around this topic, and it then increased in May 2025 to over 6%. Journalists will tend to seek out gardening experts to share their advice but there will also be the chance to get products featured and case studies as well.
Other opportunities for PRs in April and beyond
The current war in the Middle East has generated a lot of media attention and that has fed through to the Journalist Enquiry Service as well, particularly in relation to ‘energy’ which appeared in just over 3% of the requests last month. The war’s impact on gas and oil prices has been the main focus of journalists sending requests and we are likely to see more enquiries regarding energy experts and analysts to share their insight going forward over the next few weeks and months.
Another topical issue is the ‘environment’ and that cropped up in 3% of all enquiries in March. With Earth Day taking place on 22 April, there is likely to be a greater focus from the media on this topic. If you have environmental experts or case studies of people that are making a difference to reduce their impact on climate change and global warming, then they could well get national or broadcast coverage.
Want to get the most out of the ResponseSource Journalist Enquiry Service? Find out how here.
What Gartner’s 2026 comms predictions mean for your strategy and how the latest generation of PR tools can help
Determining the future of your communications strategy shouldn’t feel like guesswork. In 2026, the industry is moving from tactical delivery to an era of strategic value, where the most successful teams act as the architects of an organisation’s social and reputational capital.
Following the PRCA’s update of its official definition of public relations, Gartner’s ‘Top Predictions to Inform 2026 Comms Strategies‘ report lands at a time when the PR and communications profession is redefining itself from the inside out.
Here are predictions that have direct implications for external PR and earned media strategy, and how Vuelio can help comms, PR, and public affairs professionals meet the challenges ahead.
The rise of earned proof in an AI-mediated world
Gartner predicts a fundamental shift in how trust is established. 60% of communications leaders are forecasted to focus their strategy on ‘Earned Proof’ – building trust based on what an organisation can demonstrably show, rather than just what it claims.
In an environment where AI systems increasingly mediate what audiences see, brand reputation will depend on the credible, raw material that both humans and AI models use to determine trustworthiness.
Building this proof means understanding how your stories are being interpreted. Vuelio’s Media Monitoring provides a 360-degree view of your impact across broadcast, print, online, and social media. However, in a fragmented landscape, a list of clips is no longer enough.
This is where Lumina, our AI suite built specifically for PR and comms, becomes vital. Its Stories & Perspectives module moves beyond simple alerts to cluster mentions into narratives, reflecting different media and stakeholder angles. By seeing how stories evolve and where they gain traction, you can identify the exact moment to inject authentic voices, such as employee or customer advocacy, that AI models interpret as markers of trust.
Reputation agility and the end of siloed monitoring
Gartner anticipates that the speed of the news cycle will demand ‘Reputation Agility’; an ability to detect early signals and respond before misinformation enters AI-generated summaries. This is a critical defensive measure, as Gartner predicts that 70% of communications leaders will use AI-driven tools to detect and respond to reputation-damaging content before it reaches a mainstream audience. The path a story takes today is kinetic, often striking political triggers that abruptly change its trajectory.
Navigating this complexity requires breaking down the walls between media management and public affairs. If your platform only tracks one strand of a story, you are missing half the picture.
Vuelio offers a fully integrated platform that connects media monitoring with a comprehensive Political Database and Political Monitoring. This allows you to track a narrative as it travels from a local planning debate to the floor of the House of Commons. Our in-house Policy Research team acts as an extension of your own, flagging relevant announcements and providing the context needed to respond at pace.
‘The path a message takes in today’s multi-platform media and political landscape is often unpredictable, subject to potential rebounds and buffers,’ explains Kelly Scott, VP of Government and Stakeholder at Vuelio. ‘In this environment, it is absolutely vital to correct misinformation at pace, engage with both media and political influencers, and mobilise credible third-party voices.’
Influence intelligence and the role of the central strategist
Gartner posits that PR and comms professionals are transitioning into a central intelligence role. This shift is driven by the need to manage automated influence; Gartner predicts that by 2027, 30% of influencer-driven interactions will be managed by AI entities, requiring comms teams to monitor brand representation not just in headlines, but in the answers generated by AI systems.
Operating as a central strategist requires moving beyond counting clips and towards measuring value creation. Vuelio Insights provides AMEC-accredited analytics that allow you to track share-of-voice and key message penetration, linking coverage directly back to commercial goals.
Vuelio’s Stakeholder Relationship Management (SRM) is purpose-built for the nuances of comms. It serves as a corporate memory, allowing your team to log every interaction, from a call with a journalist to a meeting with a civil servant, in one searchable place. This ensures your organisation speaks with one voice, protecting your reputation across all channels.
In this evolving landscape, the PR professional is becoming the primary architect of brand reputation, tasked with influencing both human audiences and the intelligent agents that interpret what those audiences see. By aligning human trust with machine interpretation through a unified platform, you can transition from being a communicator to a strategic leader who predicts shifts and advises at the highest level.
Future proofing your strategy
The future of comms is integrated, evidence-led, and highly strategic. At Vuelio, we believe that providing the right intelligence infrastructure is the only way for organisations to operate at the speed and scale this new environment requires. Our commitment is to empower communications teams to deliver meaningful impact by turning complex data into actionable strategy.
By unifying media, political, and stakeholder intelligence into one ecosystem, we’re here to help you understand not just what is happening, but why, and what to do about it.
Want more about stakeholders strategy? Sign up to Vuelio’s upcoming webinar on an increasingly important stakeholder in 2026 – artificial intelligence. Join us for ‘AI as the New PR & Comms Stakeholder‘ on 21 April.
How the changing landscape of political journalism impacts PR and comms professionals
Political reporting in the UK is arguably more splintered and divided than ever before. Combine that with a significant number of younger people losing interest not only in politically-focused news, but in politics completely, the media ecosystem is a difficult one to operate in for journalists, but also for PR teams with important messages to share.
At the recent Society of Editors conference, political reporters from newspapers and broadcast media reflected on the challenges and opportunities – here is what this means for PR and comms professionals navigating the political sphere.
The importance of neutrality
While many newspapers have in the past declared their political allegiances, especially in the run-up to elections, the majority of political journalists today are striving for neutrality. This is even more important for broadcast journalists, as Sam Coates, deputy political editor at Sky News, explained:
‘When you’re a broadcast journalist, people have a different type of relationship with you than they do with journalists in print. They form a view on how you go about your job and how you present what you say. Therefore, fairness when reporting across political parties and reporting across the government system must be absolutely at the heart of your approach.’
Aubrey Allegretti, chief political correspondent at The Times, has worked across ‘the full political spectrum’ when it comes to news organisations, having reported for HuffPost, Sky News, and now The Times. Aubrey hasn’t found it too challenging to adapt as ‘you are led by the stories and the facts that present themselves’. Integrity to the story was something that Sam also emphasised – ‘you’ve got to be respected on all sides’ to earn the trust of audiences, sources, and colleagues.
The impact on PRs: Political press releases and information should be presented as neutrally as possible. Broadcast journalists especially can’t be seen to favour a particular side and the facts need to be trustworthy and reliable for use. Some news outlets do still have more of a political stance, so always keep in mind who you are reaching out to when putting a press list together for your media outreach, and what will most likely appeal to them.
To help, the Vuelio Media Database features content details and deep intel on media covering the entire political gamut, featuring print, broadcast, podcasts, social media, and more. To receive requests directly from reporters and broadcasters covering politics in the UK and internationally, check out the Journalist Enquiry Service, now embedded into the Vuelio platform.
With politics now inextricable from the majority of media reporting, Vuelio’s integrated political suite also offers a Political Database, Political Monitoring, and more, all in one place.
Differences in national political reporting and local
The majority of national press titles will have a journalist based at Westminster making use of their lobby pass to the Houses of Parliament, Downing Street, and daily briefings.
Sam believes that it’s important that there are journalists on site ‘trying to understand how political parties, government departments, Downing Street, and the operation of power actually works’ and communicating this to the public.
Aubrey echoed the importance of the lobby as ‘a really powerful force’, highlighting its role during the height of the COVID-19 pandemic, as journalists demanded answers from the government on issues with national significance.
Local news outlets are unlikely to have a journalist based out of Westminster and therefore have a different focus when it comes to reporting on politics. Maria Breslin, editor of the Liverpool Echo, explained:
‘We have a local democracy reporting service, which is really important in terms of reporting on what is happening on the ground with our local authorities and our councils. I think we’re in a different space than the national press. We’re thinking about how politics impact on the lives of people, and telling people’s stories, as opposed to politics for the sake of politics.’
Impact on PRs: It may sound fairly obvious, but national press journalists are looking to get political news and information that is going to impact the whole of the country. Already inside Westminster, they have the ear of government officials, so exclusive political research and information with implications on a national scale will catch their eye.
Local outlets are much more focused on their specific audience and are, naturally, covering politics closer to home. Case studies are likely to resonate well with local political reporters, or experts that can delve into how the latest political issue, controversy, or announcement will affect people directly, and what it means for their town, city, or county.
Have relevant case studies to offer journalists? Connect with local reporters via the Journalist Enquiry Service.
Meeting the audience where they are
While national and local press have different audiences that they target, both are now increasingly moving towards where their audiences are getting their news – social media. Maria remarked on the fact that there is now ‘a whole generation of people who source their news from different platforms’. This includes platforms like TikTok (a social platform increasingly employed by Reform UK in its campaigning) for big political events like party conference season.
This has been a key consideration for Sam and Sky News as well, which has a daily podcast, previewing what the day ahead looks like from a political viewpoint. It’s been put together with the audience front of mind:
‘Everything about how we do that podcast is designed to meet a very particular audience. It’s made so it’s ready for the commute of people, largely in Westminster, and it was conceived and designed because we had this audience in mind. And this is the kind of conversation and thought process that’s going on at Sky News right now.’
Impact on PRs: While political reporters and columnists are still writing for print, there is an increasing likelihood that the content will go out across various platforms including vertical video sites like TikTok. Journalists therefore no longer just need facts and stats, but may require visuals and spokespeople to work across these different mediums. If you’ve got experts who are comfortable with speaking on camera, or would be willing to make appearances on podcasts or vlogs, then this will help them to stand out and get them coverage.
To monitor which platforms to target for your upcoming campaigns, Vuelio Media Monitoring and bespoke reports from the Vuelio Insights team offer a 360-view of what is becoming an increasingly fragmented media and political landscape – harder to navigate than ever before, but filled with extra opportunity to share your story. Want more insight? Uncover narratives emerging in the press with Vuelio Lumina.
For more on navigating the modern media landscape, download Vuelio report ‘How news travels in today’s fragmented media environment‘.
Cutting through the noise: Why podcasts should be central to 2026 campaign planning
Engaging the attention of audiences as the media continues to splinter into new formats is a major challenge for PRs. Operating in this world of fewer ‘gatekeeper’ titles brings opportunity (more spaces for coverage) but also confusion (where should PRs place their energies and time when reaching out to the media?).
Counter in the erosion of trust in ‘traditional’ media formats, the mass move to social for news and entertainment, and the proliferation of AI-generated content, and the challenge for PRs becomes not just being heard, but being believed.
In the midst of this noise, one medium has moved from the fringes to the heart of the media mix: the podcast. Podcasting has become a powerhouse of influence, offering a level of intimacy and engagement that print and even broadcast television can fail to match.
Here is why podcasts should be part of your campaign planning and media outreach:
The power of authentic conversation
The move towards podcasting is a shift towards greater depth and connection. For recent webinar ‘The Trump challenge: Chaos, confusion and government communications’, Vuelio partnered with the Institute for Government alongside former No.10 Press Secretary and The Rest is Politics Presenter Alastair Campbell, The Times Washington Editor Katy Balls, Chief Executive of Government Communications (2021 – 25) Simon Baugh, Institute for Government Programme Director Alex Thomas and Senior Fellow and moderator Jill Rutter to discuss the changing nature of how we connect with audiences.
Katy Balls highlighted the blueprint for success used across the Atlantic to engage with audiences ahead of the election:
‘When you look at the last US election, there was a podcast strategy to reach the young men who were perhaps less good at getting out to vote, a bit non-political. It was an unconventional way to get to voters. It didn’t feel as though it came up through focus groups; it feels like an authentic conversation.’
This ‘authentic conversation’ is what PR campaigns can lack when relying solely on social media soundbites or static press coverage. A podcast allows a brand, organisation, or spokesperson time to explain a complex position, humanise a leadership team, or dive into the nuances of a CSR initiative.
Breaking through the static
For Alastair Campbell, the boom in podcasting represents a healthy pushback against the attention wars of modern social media. He believes that listeners are increasingly hungry for substance:
‘I hope that the podcast world is part of a desire for a kind of deeper debate,’ Campbell said. ‘It’s part of this completely transformed landscape where you have to be heard. Connection is happening all the time. Now, that doesn’t mean you should be communicating all the time. You should be thinking about how your message is being communicated.’
This distinction is vital for campaign planning. It is no longer enough to broadcast a message and hope it sticks. PR professionals must consider the mode of connection. Because podcasts can create a one-on-one relationship between the host and the listener, leading to higher levels of trust than other mediums.
The statistics: A growing influence
The data for 2025 and 2026 confirms this fundamental shift in consumption. Global podcast listeners are projected to reach 619 million by the end of 2026, with the UK market seeing particularly robust growth.
- Over 70% of the UK population aged 16+ have now consumed a podcast, with 33% listening weekly.
- Research indicates that podcast listeners are more likely to trust recommendations made within an episode than those seen on social media feeds. 86% of engaged listeners can recall ads and brand mentions, a rate significantly higher than traditional digital formats.
- The definition of podcasting is also evolving. With YouTube now a leading platform for ‘watched’ podcasts, the medium offers a visual component that can be easily ‘clipped’ for TikTok and Instagram, providing a multi-channel return on investment for a single piece of content.
Strategic integration and niche targeting
One of the most compelling reasons to factor podcasts into PR outreach is the ability to target micro-audiences. While a national newspaper reaches a broad demographic, a podcast like The Rest is Politics or niche industry-specific shows reach a highly self-selected, attentive group.
Vuelio’s research into the story of water pollution in the UK highlighted how podcasts can take a complex, emotive issue and sustain public interest over months, rather than the days a typical news story might last. By providing a platform for experts and campaigners to speak at length, podcasts turn news into a narrative to follow.
This is particularly useful for connecting with often ignored audiences. As Katy Balls pointed out, podcasts can reach the non-political or the disengaged by meeting them in a space that feels personal, rather than institutional or overly curated (even if it is…).
How Vuelio can help
Navigating this new landscape requires the right tools. The Vuelio Media Database has been expanded to include comprehensive data on thousands of podcasts, allowing you to identify the right hosts and producers with the same precision you would use for a national editor. You can research topic, audience reach, and even pitching tips to ensure your story resonates with the specific tone of a show.
Vuelio Media Monitoring also includes sophisticated broadcast and podcast data. We monitor thousands of hours of audio content, providing transcripts and alerts whenever your brand, client, or competitor is mentioned. This allows you to quantify the impact of your audio outreach, ensuring that authentic conversation translates into measurable PR success.
Find out more about Vuelio’s integrated services for PR, comms, and public affairs here.
