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Alongside many other major industries, such as pharma and public transport, delivery and logistics companies are having to amend the structure of their operations in the face of the climate crisis.
British news outlets have recently started looking into the green strategies of established companies like Evri, while newer and more sustainable companies such as CitySprint are emerging in response to the call for action.
Over the past few months, several new service developments have launched across the delivery and logistics sector that demonstrate clear, target-based initiatives in support of climate action.
National media sources have expressed continued interest in reporting on the sustainability efforts of well-known companies, while recently picking up stories from smaller start-ups too.
Key Takeaways
Which companies are getting the most climate-related coverage?
*Data samples were collected from 1 Jan – 14 Mar 2022. Coverage represents all national/regional online news and trade-related publications discussing climate action from delivery/logistics companies functioning in the UK (663 articles in total).
Throughout the first quarter of 2023, Deutsche Post DHL Group received the strongest share of voice overall in relation to sustainability coverage. This was due to several national headlines in relation to climate efforts, which often cited the ‘record sum’ that the business invested in digitisation and sustainability.
ESG targets were heavily praised in 46% of its coverage, with some headlines claiming they ‘walk the talk’ in green-focused growth. The group has also been significantly mentioned within the conversation about CO2 parcel labels, a net zero initiative in Germany that the UK is considering adopting.
Significant highs and lows for P&O Ferries
Whereas Deutsche Post DHL group coverage was over 80% positive, P&O Ferries have had much more significant highs and lows.
Between 10-14 January, the company’s press release about saving ‘85,00 tons of carbon emissions’ performed well across trade-specific publications.
In March, the company were left ‘red-faced’ when they discovered hybrid ships could not be plugged in at Dover or Calais ports. This was the most prominent and high-reaching story for P&O Ferries, leaving their reputation in a much more vulnerable state than its competitors.
Industry partnerships with Sky
Between 28 February and 8 March, Royal Mail and Unipart Logistics both reaped the benefits of climate-related work with Sky Media.
On 1 March, Sky announced the purchase of 11 new Mercedes-Benz eVito electric panel vans, as part of its net zero 2030 drive. As a repair and customer service partner for the company, Unipart Logistics’ Head of Fleet Rob Hannam was quoted in 62% this coverage – which mostly spanned across auto and other trade publications. Even though Unipart were not the core focus of the coverage, this has been its highest quality brand coverage in relation to climate efforts this year.
On the other hand, Royal Mail recently gained coverage around its ‘Footprints’ campaign encouraging UK consumers to send parcels in greener ways. The advert was a product of winning £250,000 in broadcast coverage as part of Sky’s Zero Footprint Fund. Sonia Sudhakar, MD of Marketing and Digital at Royal Mail, was cited in 38% of this coverage stating how they’ll continue to ‘campaign for the entire industry to empower customers and help tackle climate change’.
While Royal Mail have launched several green initiatives this year alone, coverage appears to fall short. Compared to other organisations in this sector, the service has published less sustainability-focused press releases to the public; which could be a contributing factor towards its smaller media presence than competitors.
Growth of ESG discussion in general news sources
References to ESG in news sources has grown rapidly since the pandemic, which in turn speaks to the growing interest in this term from the wider public, as shown in the Google search data — as web searches grow, so have media mentions and vice versa. We have seen this in the pharma industry, where the public demand for better sustainability comms has been widely discussed over the past three years.
Last week, WSJ reported that companies working to promote ESG in the workplace have proven to outperform their peers through improved innovation, higher sales growth and profitability, while those that are slow to adapt will face increasing regulatory and reputational risks.
Top Stories and Sentiment
*Data samples were collected from 1 January – 14 Mar 2022. Coverage represents all national/regional online news and trade-related publications discussing climate action from delivery/logistics companies functioning in the UK. Sentiment figures represent all coverage generated in relation to the relevant brands.
While Deutsche Post DHL Group maintained the strongest share of voice, Freightliner and Ocean Network Express (ONE) achieved the strongest ratio of positive coverage overall. This was due to a partnership between the two companies that allows Freightliner to travel using biodegradable oil, purchased by ONE.
This headline was widely distributed across national news publications from 22 to 28 February, while 68% of trade publications cited ONE Director Simon Parsons as ‘hopeful’ to further expand green networks throughout the UK moving forward.
Over 90% of coverage was due to the release of research detailing opportunity in the UK to electrify 95% of rail freight operations by the 2040s. While volumes were low against competitors, CILT received the most prominent media mentions; mostly discussed across transport-specific publications, CILT was mentioned in 96% of headlines.
Despite being one of the biggest public delivery services in the UK, Evri has had the least positive coverage in relation to climate efforts. The company has been active in its sustainable initiatives, such as e-cargo bike deliveries, but overall media interest has been low. This is likely due to the onslaught of negative coverage that emerged at the same time in other areas of the business. During this analysis period, media attention was focused on concerns around labour rights; which massively overshadowed positive initiatives.
The company has shared several climate-related press releases, but were released during or after negative news emerged. When enduring a PR crisis, our research suggests that timing is key — the media are much less likely to pick up positive stories following a negative spike.
Sustainability is no longer an optional investment
Overall, it seems that the media consensus is that sustainability is no longer secondary to profitability across delivery and logistics. Rather, it is ‘viewed as a driver of future growth’ as cleaner transport options are being taken ever more seriously.
Nancy Hobhouse, Head of ESG at Evri, reported to the press that ‘businesses who have a sustainable purpose, or a robust sustainability strategy, are outperforming competitors’, while Richard Cook, Fleet Director at DHL added that “customers are increasingly environmentally conscious and will hold businesses to high standards of sustainability, making it a critical focus”.
Media interest around net zero targets are not going away any time soon and journalists are particularly interested in reliable claims. Deutsche Post DHL Group, which has outperformed competitors in the way of sustainability coverage, has recently joined the Science-Based Targets initiative (SBTi) which helps companies to make clear and actionable climate strategies.
Across Vuelio Insights’ wider crisis research, we have found that companies who have additional accreditations, awards and initiatives (i.e., SBTi) are more likely to maintain positive media interest than those who have not, all the while reducing the risk of greenwashing allegations.
In recent years, sustainability has become a necessary investment that could greatly impact shareholder prices if neglected. From e-scooters to hybrid ships, efforts across the sector are clear and are more abundant than ever.
Want to know more about this data or how media insights can support your PR and communications? Find out more.
In the six weeks running up to the Conservative leadership election, world leaders and international new outlets provided a heightened commentary on the state of UK politics. While optimism towards Liz Truss’s election differs greatly across borders, headlines mentioning the ‘long list of challenges’ ahead of her were widely agreed upon.
Throughout the race, the Vuelio Insights team monitored all local and national coverage across Europe (excl. UK), North America, Australia and New Zealand to explore the overarching international perspective of the British political system.
Following Truss’s victory on 6 September, many political figures around the world rushed to offer their congratulatory messages of hope and solidarity. Terms like ‘strategic partnership’ and ‘friendship’ were shared across Italy, Israel, Romania and the Netherlands, while Lithuania and Ukraine expressed their gratitude for Boris Johnson’s support against Russian aggression — in hopes it will continue with the new PM.
Having been repeatedly referred to as a former ‘anti-monarchist’ in almost 3,000 articles of the studied regions, the passing of Queen Elizabeth II put added pressure on Truss’s election. The majority of coverage — which came from the US, France and Canada — reported on Truss’s support and attendance to the memorial service. However, an article first published by Agence France-Presse that confirmed she would not ‘accompany’ King Charles III’s tour of the nations due to ‘ongoing criticism’ was syndicated 218 times by region European and North American media outlets.
Euroscepticism and demands for respect
While local and regional coverage within each region has reported positive messages from world leaders, international news sources have favoured the growing EU concerns around Brexit and the NI protocol. Thomas Gift, founding director of University College London’s Centre on US Politics, told Newsweek that Truss ‘is more of a Eurosceptic than Rishi Sunak,’ meaning she is less in favour of co-operation with the EU.
European Commission president Ursula von der Leyen and VP Maros Sefcovics both congratulated Truss, while emphasising the ‘great strategic importance’ of a ‘constructive’ and ‘positive’ relationship between London and Brussels. This will depend upon ‘full respect‘ of the NI protocol, Withdrawal Agreement and Trade and Co-operation Agreement. Both members of the EU were quoted in 386 national articles across Europe and North America.
In light of this condition, Jacinda Arden used the election to recognise the UK’s ‘exceptionally strong’ relationship with New Zealand, acknowledging Truss’s ‘staunch support’ of the UK’s tilt to the Indo-Pacific and Free Trade Agreement. This statement reached online and broadcast media across Australia, New Zealand and Canada 382 times over the six-week race.
In North America, approximately 1,682 US news sources picked up on growing tensions between the EU and Liz Truss over this time, with a key focus on how this could affect the Biden administration. While Biden’s hopes to ‘deepen’ the ‘special relationship’ was shared in 31% of this coverage, it was also coupled with Truss’s controversial comment that the UK US relationship is ‘special but not exclusive’, comparing approval of the US to a ‘beauty parade’.
Conservative leadership race: volume and sentiment
Throughout the six weeks of the leadership race (12 Jul – 6 Sept), the Vuelio insights team found that the international sample produced approximately 8,562 total articles in reference to the race between Rishi Sunak and Liz Truss. Coverage started slowly, with the first major updates made on both the 5 and the 11 of August. However, publications began to peak over 1,000 on 24 August – around the time that Sunak said it was ‘wrong’ for scientists to ‘scare people’ into lockdowns throughout the pandemic. Following this initial spike, coverage grew significantly within the final week of the election.
The ‘Reset’ opportunity
While national UK headlines have been predominantly negative over this period, international media has been predominantly neutral or positive. A strong causational factor behind this is the global agreement on how Truss could be the precedent for a great ‘reset’ opportunity among the many pending bilateral conflicts triggered by Boris Johnson.
Among the 1,492 articles discussing this potential, over 90% is in relation to France, Ireland and Brussels, while the remainder comments on humanitarian matters like the Rwanda refugee scheme. Despite Truss’s globally viral comments towards Emmanuel Macron, both he and France’s European and foreign affairs minister, Catherine Colonna, have said that the two countries are most definitely friends. Their hopes that Liz Truss’s appointment will lead to a ‘new start’ in Anglo-French relations was widely distributed across French and Canadian news sources.
Similarly, Taoiseach Micheál Martin shared hopes that Liz Truss offers a chance to ‘reset’ the fractured relationship between Britain and Ireland, which would be triggered by full respect and implementation of the NI protocol. Martin expressed desire that her premiership could herald a ‘change in direction’ for Irish/UK relations after recent years of tension over Brexit and the protocol. Of the 768 articles discussing this opportunity, 74% of news sources were either US or Ireland-based.
Total volume by region
Overall, national US news sources produced the most national coverage on the Conservative leadership race (3,788 articles), while Europe shared the most in one day (1,068 articles) — which was the final day of the election.
While Biden’s uncertainties have been widely reported, overall media response has been either positive or neutral in sentiment across the United States.
Truss’s ability to switch from a ‘Remainer’ to a Brexiteer was mentioned in 48% of all US coverage over the six weeks – by far the most widely syndicated discussion point within the country. While this switch has often been frowned upon across Europe, it has been positively received by US media — key journalists in outlets like the Wall Street Journal and Newsweek seeing it as a ‘testimony’ to her ‘political ambition’ rather than her convictions.
John Bolton, who served as the president’s national security adviser, told WSJ that both her assertion and ambition are some of many reasons that Truss is ‘the prime minister that America needs’.
In Canada, the media response was 32% positive, 48% neutral and 20% negative. Justin Trudeau offered one of the most extensive congratulatory messages to Liz Truss, referring to the UK-Canada relationship as ‘one of the strongest in the world’, a phrase used by 128 national news sources in the week following the election.
Sentiment across EU media
* UK excluded; countries displayed are those that produced over 250 relevant articles between 17 Jul – 6 Sept 2022
While the EU remains ‘wary’ of Truss, a term that reached 462 national headlines across the continent during the election, sentiment across tracked regions has been mostly neutral or positive. Among the positive regions, 52% was positive due to shared words of admiration for their relationship with the UK following extensive Ukrainian support, while the remainder often used Truss’s cooperative contributions as a Foreign Secretary as a positive outlook on her potential as PM.
Among the two countries that were negative in sentiment, Austria had a slightly higher ratio of coverage related to Starmer’s belief that Truss is ‘out of touch’ and ‘not working on the people’s side’. Similarly, Greece produced a fractionally higher proportion of negative coverage due to a spike in local media on 28 August, when Truss refused to answer if France was a ‘friend or foe’.
Thatcher connotations
Much to her displeasure, Truss has been repeatedly referred to as a ‘Thatcherite’ in both UK and international media – though regional media differs greatly on whether this is a good or a bad thing.
For example, the US used this term 1,794 times between 12 Jul – 6 Sept, but predominantly used the term as a compliment to the ‘powerhouse’ opportunities Truss could create for the US and UK. This perspective may be in part due to the ‘special relationship’ that the UK and the US share, a reference famously created by Regan and Thatcher in the 1980s.
This term has been consistently repeated by US media over the decades, with 238 headline mentions during the race. Biden’s use of this phrase in his congratulatory message to Truss suggests desire for a similar allyship in current global affairs.
On the other hand, Canadian news has a higher volume of negative coverage in response to Truss’s ‘Thatcherite’ reference. Many national news sources covered the controversies behind her idolisation of the former PM, calling many of her strategies a ‘short-term’ relief.
Similarly, leading Australian news sources used this term as an avenue to disclose Truss’s journey from ‘anti-monarchist’ to ‘next Margaret Thatcher’, with 38% of all national media featuring the viral YouTube video of Truss in her teens.
National news sources across France, Germany and Belgium also used the ‘Thatcherite’ reference on a more neutral basis, referring to both positive and negative outcomes of Thatcher’s ‘long’ and ‘looming shadow’ in 28% of the collective 218 relevant articles. The term ‘iron lady’ has also been used regarding how Thatcher plans to handle Russo-Ukraine conflicts, with 582 headlines across Europe using this title to reference Truss’ communicated approach.
Yes @trussliz absolutely smashed it babe!!!
— Joe Lycett (@joelycett) September 5, 2022
In a slightly unexpected turn of events, Joe Lycett, UK comedian, also made international headlines for referring to Truss as ‘Thatcher 2.0’. His ongoing satirical commentary of the term made 448 headlines across Northern Ireland, North America, Australia and New Zealand.
Top Topics: International and Regional Media
Energy Crisis
Aside from general election results, the energy crisis consumed 32% of all international headlines and has by far been the most discussed topic on an international scale. European media most often featured quotes in their headlines due to strong ‘warnings’ from EU leaders.
Both Nicola Sturgeon and Sadiq Khan echoed these concerns, with 486 European media outlets quoting the ‘need to act fast’ as winter emerges, as well as the ‘disaster’ that would unfold upon Truss’ election.
Humanitarianism
Overall, the topic of humanitarianism in British politics has produced a stronger ratio of positive headlines due to vast and ongoing Ukraine support. However, negative coverage regarding concerns of women’s rights, climate change and the Rwanda refugee policy has equated to 38% of the total 2,443 international news articles discussing humanitarian matters.
Of these topics, the most popular was the Extinction Rebellion protest that led to climate change activists gluing themselves to the speaker’s chair in parliament on 2 September. This story was most popular in the US, with a total of 882 articles on the event.
Economy
Aside from the cost-of-living crisis, further concerns about Truss’ impact on the future economy has been overwhelmingly sceptical or negative across European and U.S. online media. Headlines on the projected ‘£50bn loss’ ahead of Truss’s plans were shared 411 times over the course of the race, coupled with concerns that the poor will be ‘on the streets’.
As US, German, Irish and French media reported a ‘2.5 year low’ of the sterling following the announcement of the new PM, Deutsche Bank reported risk of a ‘sterling crisis’ rising as Truss becomes UK prime minister. This publicly released analysis was shared by 193 national news sources and financial publications across the commonwealth, US, Italy, France, Austria and Germany.
In relation to this drop in sterling value, another strong topic within international economic coverage has been Truss’s ‘pro-crypto’ reputation. This topic was covered 248 times by national news sources and financial publications, of which 89% were US-based, 9% Canadian and 2% Greek.
Truss’s statement that the UK ‘should welcome cryptocurrencies’ was a headline or body feature in 48% of all related coverage throughout the election period. While Truss has expressed desire for the UK to ‘adopt blockchains and digital property’, Richard Fuller, the Economic Secretary to the Treasury, has told international media sources that Truss’s leadership will allow the UK to become a ‘dominant global hub’ for crypto technologies.
Conclusion
As it stands, the international media perspective of both the new PM and British politics is far less pessimistic than that of UK. A change in leadership has birthed waves of hope and optimism by international figures and leading news sources, with commonwealth leaders like Trudeau, Arden and Albanese expressing their long and positive relationships with Great Britain.
In the US, many believe Truss’s ‘black and white’ Thatcher qualities could actually serve as a great resource that will allow us to prevail through challenging global affairs. Furthermore, the UK’s globally renowned quality of support in eastern European regions has replenished levels of respect and allyship that many feared were lost during Boris Johnson’s leadership.
However, it appears that these words of unity and prosperity are very much conditional — the outcome of which will strongly depend upon Truss’ decisions with Brexit and the NI protocol. If she honours ‘full implementation’ as requested by Brussels and Northern Ireland, a harmonious relationship with the EU is within reach.
Eric Mamer, the Commission’s spokesperson in chief, had told reporters that they are ‘always looking for new beginnings’ with the UK and hopes Truss’s election will help to ‘move forward’ to a stronger and more peaceful future.
Want to know more about this data or how media insights can support your PR and communications? Find out more.
We’re creatures of habit, so changing the tools we use to be effective at our jobs seems like a big hassle when we’re under increasing pressure to deliver on a daily basis.
Much like bank accounts, we end up sticking with what we already use even if we know we’d be better off switching.
The benefits of reviewing alternatives to your current PR software provider include getting more value out of your investment, more accurate and reliable data, and saving precious time on day to day tasks.
At Vuelio, we understand how challenging this can be so we do everything we can to make it easy for you to switch to us from your existing media monitoring provider.
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Eight agencies have made it through to the live final of The Creative Shootout 2020 on Thursday 23 January, which will be held at Picturehouse Central.
The eight finalists were chosen by a high-profile judging panel after they had all submitted their 60-second content. The finalists will take to the stage to show off their creative clout for a cause that needs bold solutions: homelessness. This year The Creative Shootout’s charity of the year is Crisis, who will provide the all-important brief on the day, which the agencies will use to create their 10-minute live pitch in the hopes of taking home the top prize.
The eight PR and marketing agencies who have made the final cover a range of disciplines:
To enter The Creative Shootout, these agencies had to submit a 60-second piece of content to demonstrate their creativity. The entry format was open and not restricted to a specific type of content.
Creative Shootout founder Johnny Pitt said: ‘With entries ranging from ads to vinyl records, to films and bespoke board games, the entry creativity was jaw-dropping this year. The Shootout exists to showcase the extraordinary talent and thinking in our industry, whilst giving back – and year five looks set to be a blockbuster of a live final.’
At the live final, the finalists will draw straws to determine the running order with each agency having just 10 minutes to pitch their idea to the judges and a live audience of 350. The winning agency is crowned on stage and will get to work with Crisis to see their idea come to life, aided by a £10,000 prize fund – as last year’s winner Wire did with A Plastic Planet.
Matt Downie, director of policy & external affairs at Crisis said: ‘Ending homelessness will require brave people and brave thinking. The Creative Shootout is about just that, and everyone at Crisis is looking forward to seeing what happens in January.’
Vuelio is proud to sponsor The Creative Shootout for the third year in a row and we are looking forward to seeing the creative ideas from all the finalists.
The 2020 judging panel includes:
Want to attend the live final? Get in touch here.
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